They seem great at first but watch your back…… - Barista Rook Coffee Employee Review

Hey! Thank you for taking the time to share your feedback regarding your time at Rook Coffee. We appreciate your honesty, and are disappointed to learn about your experience as it differs from many of our team members'. We want to assure you that we are committed to fostering a fair and inclusive work environment where all employees are treated with respect and have equal opportunities for growth. Regarding the inconsistencies you mentioned in your review, we make it a point to provide a consistent experience from one location to the next and will explore opportunities to ensure this is clear for all team members. If you would like to discuss further while we investigate the specific details of your review with leadership, please reach out to hr@rookcoffee.com. Thank you again for your feedback. - The Rook Team