Good but Stressful at time - Billing Analyst Rollins Employee Review

4.0
Aug 16, 2021
Recommend
CEO approval
Business outlook

Pros

Rollins is a great place to work. The managers are helpful, they are constantly putting in new processes that help innovate the current flow and organization of the company. There are always opportunities to move up within the company, as well as good starting pay.

Cons

The workload can get a little hectic. Customers can be difficult and if you’re not a fan of collections, billing may not be for you.

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Rollins Response
4y
We appreciate you and the greater billing/ collections team's efforts. Thank you for being part of the process improvement efforts as over time we hope that this will improve the day-to-day challenges you mentioned. We would like to learn more about your advice to management. Please reach out to a member of Human Resources with any concerns.

Explore other reviews about Rollins

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the biggest pros of being at Rollins has been the culture and the people, especially working in the corporate office. There’s a genuine effort to make the workplace feel welcoming and fun. Peers do a great job organizing events like Popcorn Wednesdays and celebrating important moments throughout the year, so there’s almost always something going on that brings people together. What also stands out is how much emphasis is placed on recognition. Birthdays, work anniversaries, and other milestones don’t go unnoticed, which makes you feel seen and appreciated. Those small gestures go a long way and really help create a sense of community. It makes you feel like the work you’re doing matters and that you’re a valued part of the team.

Cons

I really don’t have many complaints, other than wishing PTO could roll over into future years instead of being use‑it‑or‑lose‑it.

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