Poor upper management - Commercial Account Manager Rollins Employee Review

1.0
Dec 31, 2019
Recommend
CEO approval
Business outlook

Pros

I don’t have any pros

Cons

Salary, upper management, so much paperwork that you can’t get out in field and actually sale

avatar
Rollins Response
6y
Thank you for writing a review, however, this does not sound like the practice of any of our brands that have commercial accounts. The “paperwork” for our Account Managers to document customer proposals is currently in a digital format. Our AM's are equipped with iPads to ensure they can be on the go, in the field and able to do what they do best - SELL our services to help our customers! We regret that this was your experience with one of our brands, but we sincerely wish you the best of luck in your future endeavors!

Explore other reviews about Rollins

5.0
Mar 10, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

One of the biggest pros of being at Rollins has been the culture and the people, especially working in the corporate office. There’s a genuine effort to make the workplace feel welcoming and fun. Peers do a great job organizing events like Popcorn Wednesdays and celebrating important moments throughout the year, so there’s almost always something going on that brings people together. What also stands out is how much emphasis is placed on recognition. Birthdays, work anniversaries, and other milestones don’t go unnoticed, which makes you feel seen and appreciated. Those small gestures go a long way and really help create a sense of community. It makes you feel like the work you’re doing matters and that you’re a valued part of the team.

Cons

I really don’t have many complaints, other than wishing PTO could roll over into future years instead of being use‑it‑or‑lose‑it.

2.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Remote position after initial training

Cons

Less than equal treatment across the specific team in regard to schedules/shift bidding. Compensation inadequate and far less then equal or fair across the team. Opportunity is not a thing of transparency here for those performing above expectation, but is selective in a teachers pet fashion.

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