Good IT team for an archaic company - Applications Support Specialist Rollins Employee Review

We appreciate your feedback and as an employee we hope that you share this with your leadership team. It is great to hear that our IT is a wealth of knowledge and that people are continuously learning from each other. The company and the IT groups are going through some change for the better. With that, admittedly we have had projects running in parallel from different departments that had some miscommunication and ultimately put strain on users and our support team. However, we are working to ensure that this does not happen by implementing a Program Manager as well as having weekly meetings to ensure a smooth roll out with different initiatives. Additionally, we are working to update our office spaces and one example is our IT Support room we have renovated the spaced and painted it with bright colors as well as getting new furniture and modern work areas. And lastly, we do understand your concern with the company's conservative dress code policy. The company believes that neat clothing and grooming standards present a professional business appearance to our customers who trust us in their homes and place of business. However, we do periodically review this policy among others and make recommended adjustments as needed. We appreciate you voicing your concerns regarding what we can do to improve as a company and we wanted to let you know that we do have a Scrum Master for each of our verticals.