Favoritism - Customer Service Representative Rollins Employee Review

One of the biggest pros of being at Rollins has been the culture and the people, especially working in the corporate office. There’s a genuine effort to make the workplace feel welcoming and fun. Peers do a great job organizing events like Popcorn Wednesdays and celebrating important moments throughout the year, so there’s almost always something going on that brings people together. What also stands out is how much emphasis is placed on recognition. Birthdays, work anniversaries, and other milestones don’t go unnoticed, which makes you feel seen and appreciated. Those small gestures go a long way and really help create a sense of community. It makes you feel like the work you’re doing matters and that you’re a valued part of the team.

I really don’t have many complaints, other than wishing PTO could roll over into future years instead of being use‑it‑or‑lose‑it.

They have a great Training Program

It would have been great to have more incoming leads.