Disorganized, Boundary-Crossing, and No Real Support. - Assistant Manager Rocket Fizz Employee Review

2.0
Jun 22, 2025
Recommend
CEO approval
Business outlook

Pros

• Fun, nostalgic products that customers enjoy. • Great coworkers tried to make the best of the chaos.

Cons

• I was hired as an Assistant Manager, but there was no Store Manager. I was left to run the store without proper guidance, structure, or backup. • Owners were involved, but extremely critical and rigid. There was no grace for learning — new hires were expected to know everything from day one, with little to no training. • I was expected to take home and wash aprons as an hourly employee, with no compensation for that extra labor. • I received frequent messages and calls after hours — sometimes multiple times about the same issue — showing a total disregard for personal time and boundaries. • Instead of offering solutions, the owners mostly complained and vented. I often felt like their soundboard, not a supported leader. • Staff were called “lazy” or “manipulative” behind their backs, and there were inappropriate comments about coworkers wanting to take each other’s roles. • Constantly shifting expectations, minimal training, and no clear communication left everyone guessing. • High turnover and low morale made the job draining and unsustainable.

Explore other reviews about Rocket Fizz

5.0
Apr 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great to work with everyone here.

Cons

Sometimes sodas break but what are you going to do?

2.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

The work itself was fun! Customers were lovely and most of the time it felt like I got paid to hangout with my friends.

Cons

The owners were not very good people. Not only did they do everything they could to work me full time without giving me full time pay or benefits, but they put me in a lot of very uncomfortable if not straight up dangerous situations. They made us wear name tags even though myself and the other women had problems with stalkers and sexual harassment. They often refused to hire nonbinary people and if they did hire someone nonbinary, they would be actively hostile about being asked to use correct pronouns. Worst of all: they made me clean up the blood of a homeless man without gloves, and tried to have me put the contaminated product back on the floor. I had to quit after that.

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