Appalling treatment of staff. Avoid - Duty Manager Rock Up Employee Review

1.0
Oct 7, 2018
Recommend
CEO approval
Business outlook

Pros

-Staff based at Watford centre, genuine lovely people.

Cons

Company completely exploits you. -No work Life Balance. You are on a 40 hour contract, but working around 70 hour weeks (General Manager was doing 90-100 hour weeks) You do not get time in lieu, or paid any over time. There is a bonus scheme which if your site reach targets means you get £250 per 3 months. But this is subject to targets they set. -Your days are around 13 hours long and if your working as part of the management team you will be working these days without any breaks. -Parking is expensive -They promise all the training, but give you none. As a Duty Manager I was unable to even book a simple party, as was not given access to spreadsheets to take the booking. All the software they use, you kinda have to work it out by yourself. -Even after working all the extra hours, you don't even get a thank you. -Not open long, but all ready high turn over of staff.

Explore other reviews about Rock Up

4.0
Apr 13, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly staff, good training, exciting place to work, would recommend!

Cons

0 hour contract unless management, less to no hours in the week depending on status/student

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