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Rochester Midland

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RMC Review - Customer Service Rochester Midland Employee Review

3.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

Forward thinking, strategic, dynamic, fast paced

Cons

Drive for results sometimes results in strategy change that is hard to keep up with.

Explore other reviews about Rochester Midland

5.0
Oct 16, 2024
Recommend
CEO approval
Business outlook

Pros

Always getting those regular checks.

Cons

Stingy with the over time.

2.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

After being taken over by private equity, a lot of positive change with processes, M&A activity, and upgrades to sales systems. The portfolio of products is decent with a lot of potential in the market place. The majority of people have long tenures which is great for perspective.

Cons

The C suite leadership is out of touch, directionless, and wildly ill-prepared to manage the business. The "new" CEO is completely uninspiring, condescending in almost all daily interactions, and has zero original ideas. Solely relies on experiences from 15-20 years ago which have very little relevance today. It's similar to working with an elderly dementia patient who has no recent recollection of anything. The executive commercial leadership is arrogant and clueless to the industry. The CFO is equally clueless to the business needs with focus on unrealistic number expectations and is really the one leading the entire organization because the CEO is incapable. The benefits are underwhelming, no significant retirement funding, and "unlimited PTO" policy is only in place to avoid paying people when they leave because no one is able to actually use the PTO due to the work requirements.

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