employer cover photo
employer logo
employer logo

Robinsons Bookshop

Is this your company?

Disgusting treatment - Bookseller Robinsons Bookshop Employee Review

1.0
Mar 18, 2019
Recommend
CEO approval
Business outlook

Pros

The people in the stores are amazing

Cons

While seemingly delightful, Robinsons Bookshop is a veritable hell for its employee's. The owner is a cruel, vindictive woman who enjoys humiliating and degrading her staff to the point of tears in front of customers no less! She watches you over the security cameras, complains at you even if you're doing the job correctly and is only satisfied if you are miserable. I have never seen such disgusting treatment of staff, she should not be allowed anywhere near casuals as all she does is frighten them. Not to mention she would randomly stop into the stores, for no valid reason and make useless comments and degrade us seemingly for the fun of it. The owners are money hungry and don't care about books or staff, only profit. Its completely disgusting.

Explore other reviews about Robinsons Bookshop

1.0
Nov 29, 2025
Recommend
CEO approval
Business outlook

Pros

Best coworkers ever, you'll meet lifelong friends suffering in this hell together

Cons

- Owner is pure evil and lives to bully her staff. - Stores have to promote far-right books and get almost no stock of Indigenous/BIPOC authors. - Not allowed to celebrate Pride Month. Making our own displays was cause for disciplinary action. - Owner blames low sales on managers instead of her own divisive politics and the increasing price of the books. - Creativity is not allowed, any displays you want to make that are not ordered by the owner must be removed, even if they are generating sales. - Senior casuals do not get level 3 pay rates despite opening and closing regularly. Seriously just work at literally any other place at this point.

2
3.0
Sep 11, 2025
Recommend
CEO approval
Business outlook

Pros

Working with books and lovely customers! Author and book events were a blast to host

Cons

Ineffective upper management. Problematic CEO Unclear direction for in store expectations Lack of staff to cover hours and inflexibility in allowing rostering to be completed internally within stores - thus rosters were created unfairly/not aware of daily staffing needs

See reviews by: Helpful|Rating|Date|All