Apr 23, 2020
Anonymous employee
Roadpass Digital Response
6yThank you for giving us this opportunity to listen. With feedback from our employees, we’ve made several changes in the past year to address some of the issues you’ve described. We’ve realigned our marketing and content teams to make brand and voice ownership more concrete, continued to invest in product talent through difficult economic times, and we’ve greatly increased our communication frequency with tools like 15five and a regular Town Hall format that allows for anonymous Q and A and the utmost transparency.
We care deeply about our employees and I’m sorry you feel we hacked together certain parts of our product. As a small company, we make some of those hard decisions that can sometimes feel like we’re driving the car while still building it; that’s how we innovate and identify what works best for our customers.