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Riverside Payments

Is this your company?

Clients were never happy - Anonymous employee Riverside Payments Employee Review

2.0
Nov 26, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, good bonuses, and the ability to earl travel reimbursement to work away from your home.

Cons

Commissions were hard to estimate or predict, so you never know what your paycheck is going to be. Clients were never happy. Nearly every business that I converted to a customer came back to me with complaints wishing they could get out of the contract. One business was charged before his equipment arrived and the refund took weeks to generate. The sales strategy I was coached to implement was very "pushy". I get it - it's sales. But it was not for me.

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Riverside Payments Response
1y
Hello, Thank you for your time and feedback. We are glad that our incentive program provided you with unlimited earning potential and you felts the value in the comprehensive commission/bonus program. As for the predictability, unfortunately that can be hard. The commission program has to factor multiple variables in and those variables can change based on the needs of the customer, market costs on things like equipment and programing, etc. We do our best to provide a detailed listing of all costs associated with new accounts that also lists out all costs and over time that can be sem-predictable, but unfortunately there is no firm way to fully predict it. Thank you again for your feedback and we will use it to continue to look at ways to better help our reps predict their income over time.

Explore other reviews about Riverside Payments

5.0
May 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent Culture and work vibe.

Cons

I would love to see an expanded benifits package.

1.0
May 24, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Will hire anyone, so if you can’t find anything else, you could definitely get a job here.

Cons

If you have ever worked for a credible company in your life, you will start noticing red flags day ONE. This company is beyond sketchy. Save yourself some time, and keep looking for something else. You will feel let down if you buy into the butterflies and rainbow facade. Completely unprofessional and pushy company. The reason they push for a “one call close” is so that business owners don’t have the time to think of questions about the service. If any job is selling to their new employees about how great it is, and how much money you’re going to make, THEY ARE LYING. Keep looking, a better job is out there!

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