employer cover photo
employer logo
employer logo

Riverside County Information Technology

Is this your company?

Apply only for the experience, not if you want to promote - User Support Technician II Riverside County Information Technology Employee Review

2.0
Mar 11, 2024
Recommend
CEO approval
Business outlook

Pros

You get basic technical support experience that looks good on your resume. Pay is decent and good amount of paid holidays.

Cons

Nepotism and as a result, low morale due to experienced technicians having to train family & friends of upper management who have no technical experience or education. They don't even bother to learn or retain the knowledge because in 6 months they'll get promoted to a leadership role. Management has zero knowledge or experience in IT and have no understanding of how to run a team. Technicians are referred to as "resources" and treat you as such.

Explore other reviews about Riverside County Information Technology

5.0
Nov 7, 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership and lots of exposure to modern tech.

Cons

Hard to get noticed for some individuals

4.0
Jul 13, 2023
Recommend
CEO approval
Business outlook

Pros

This has been a great role while raising children. The county has a 9/80 schedule, holidays off, discounts at some childcare facilities. Staff are friendly. Leadership is supportive and kind.

Cons

As is typical in an internal services department (the IT Department). There are times when customer departments will demand bad decisions that negatively impact service to the public. However, this is a pain point shared by every government IT department I'm aware of. The ability of the County government to respond to recent rapid inflation is insufficient (2023). It feels like taking a pay cut to keep working here.

See reviews by: Helpful|Rating|Date|All