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Riverside Community Care

Engaged employer

Consistent pay but feels like babysitting and cleaning - Mental Health Counselor Riverside Community Care Employee Review

3.0
Apr 21, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a job. The pay is consistent.

Cons

You are a glorified baby sitter. If the clients refuse to clean up after themselves it becomes the staff’s duty without repercussions for the clients. You are essentially a maid and van driver. There is a culture of nepotism.

avatar
Riverside Community Care Response
1mo
We aim to provide exceptional care to the individuals we serve while maintaining a supportive and team-oriented environment for our staff. If you’d like to share more details, please feel free to reach out to our Employee Relations team at 781-329-0909.

Explore other reviews about Riverside Community Care

5.0
Jan 7, 2026
Recommend
CEO approval
Business outlook

Pros

Very supportive and welcoming vibe. The leaders are open-minded and willing to provide learning opportunities.

Cons

Everything is good as I mentioned above.

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Riverside Community Care Response
4mo
We are so happy to hear that you have had a good experience as a new employee. We strive to foster an environment where employees are comfortable asking questions and sharing their ideas.
5.0
Jan 6, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tons of growth opportunities, on the job training, supportive leadership, great diversity, equity, and inclusion. Being a part of positive life changing work. Feel respected, acknowledged, and supported. As a single parent I was provided the flexibility I needed to balance life and work. Wonderful trainings are offered to employees for CPU's or just for those who want to learn more about mental health. Top Human Services agency in the State! The new CEO is so down to earth and truly cares about the employees AND the people served. He is dedicated to advocating for people with mental health and other disabilities and fights hard to get the funding we need to serve the 40,000 individuals and families we serve each year. Many employees start at entry level jobs and have branched out to different programs/departments and have become top managers, directors, and members of the leadership team. Riverside is loyal to it's employees and wants to see them succeed.

Cons

With any human service role, the pay rate isn't the best, but again, with the opportunity for growth you can increase your salary. Since Covid and with the recent political climate, staffing shortages has been problematic which means people are often taking more on than they're roles require but this is hopefully temporary.

avatar
Riverside Community Care Response
4mo
We are so happy to read your review. We strive to make Riverside a welcoming environment where employees are encouraged to grow and develop in their fields. If there is anything else you would like to share, please contact HR at 781-329-0909.
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