There is a reason for the low ratings of this company - Technical Support Representative Rival Employee Review

1.0
Sep 13, 2016
Recommend
CEO approval
Business outlook

Pros

Unfortunately, There are no pros that come with working here in my experience. Honestly. It is a paycheck, albeit a very low one for this industry and position.

Cons

Low pay for industry, no real career path, only promote yes men and friends, if you question anything you are looked at poorly. They do not like free thinkers who question poor decisions. Director and Management is extremely unexperienced and do not know how to manage people. The products are very outdated. Having purchased most of their software from other companies, none of the products work well together. They keep trying to bring in new partners when they should be focused on building and developing a suite of products that actually works together. They are way behind the competition.

Explore other reviews about Rival

5.0
Mar 5, 2026
Recommend
CEO approval
Business outlook

Pros

nice team but no pay

Cons

no benefit no insurance at all thats all

1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

-Fully Remote. Low Expectations. Work Life Balance.

Cons

-Company is a Sinking Ship. -Terrible Leadership. -Terrible Product. -Terrible Management. -Dying a Slow Death. -AWFUL CRO -Zero New Customers Every Quarter. -Chief Product Officer Is Awful. -No Chief Marketing Officer. -Zero Brand Awareness. -Zero Inbound Leads. -Worst Company I've ever worked for. -Zero Promise. -Zero Future.

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