Bad pay, illegal hour, most staff leave after 6 months. - Front Desk Receptionist Riu Hotels Employee Review

1.0
Sep 17, 2020
Recommend
CEO approval
Business outlook

Pros

None. It's a bad job. Tesco or McDonalds would be better.

Cons

You'll get paid a few cents above the legal minimum for Ireland and forgo extra pay for Sundays, Bank Holidays and Christmas in return. This is one of the lowest paid jobs in Ireland. You will struggle with rent while you live in Dublin. Most staff leave after 3 to 6 months. The older staff are on the sweet heart contracts that are no longer given and are usually Irish. Now you will see one or two new staff member that are Irish. Irish people will not work there. Porter staff regularly finish at 11:30pm and start again the next day at 7:00am. Reception staff regularly finish at 11:00pm and start again the next day at 7:00am. You will also be expected to work 9 days in a row. This is Illegal, despite what your manager tells you. Workplace inspectors were called in to investigate these irregularities. Save yourself the stress on your mental health and apply for retail in Dublin. Tesco, Aldi, Lidl, Dunnes are always looking for more staff an they pay better and have better hours. From there you can find a better job.

Explore other reviews about Riu Hotels

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Great environment, staff is great to work with

Cons

Work flow can get hectic at times

1.0
Apr 11, 2025
Recommend
CEO approval
Business outlook

Pros

Decent hourly pay rate, if you get paid.

Cons

Terrible management, there is no communication, the "training" consists of you having to ask all this questions because there is not a system in place, management spends most time on their phone, if you are a female chances are you will succeed, there is one manager(Roberto) that especially gives a better treatment to women, he will even ignore other people but women when interacting, don't show up for work early(they hate it, it's like you are in their way, even if you are not, but don't be late either), if you are thirsty, make sure you bring your own drink, they will charge their employees even for a sip of soda, avoid asking questions to management, the one guy with beard and glasses(Roberto)especially, he gets very annoyed, know that if you are a seasonal employee you have to be walking on shells basically, most employees are very entitled, even the lady that cleans the lobby will be rude to you, if there is a spill and she has to do her job, she will do it, but she'll be rude and mean to you, make sure you log in your hours on the time machine and in the log binder, beg management to submit your hours to payrrol department, otherwise you will not get paid in time.

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