Not Great - Call Center Agent Rite Response Employee Review

Benefits, can work remote, team work, good companies to answer for

24-7-365 company, unwanted hours and days at times

Freedom to work "in house" or remote. Ability to work with or without supervision. Paid overtime and holidays. Access to review hours worked past and present.

Poor work-life balance. Mandatory overtime. Short to no notice of schedule changes. No base pay raises offered. No room for advancement in company. Pettiness of management and owner. Very high turn over rate. Consistently understaffed. Consistently contradictory requests from management/owner. Lack of training. Little to no communication.