Treated like robots - Customer Support Rippling Employee Review

2.0
Feb 28, 2023
Recommend
CEO approval
Business outlook

Pros

Great teammates - you will always find support within your team. Start up - you always are able to see the business grow Interview process - very smooth and unique from personal experience. They show a slide with all the details of your salary and what applies to what you get.

Cons

Leadership - They are constantly micro managing and trying to find new ways to mico-manage. They treat employees like robots and have strong beliefs that employees can't be "burnt out" if you enjoy your job and the company you work for. I personally enjoy the company and my team, but I am still burnt out. "We push hard" - They use this constantly to push employees past the limit and think it's okay as long as it's a part of the company values.

Explore other reviews about Rippling

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, smart people, good pay

Cons

Benefits could be better for a company of their size

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

I have only been at Rippling for a month at this point, but so far so good! The onboarding and training are top tier. Definitely the best and most in depth training I have gotten at a company. My manager is great and was also an IC at Rippling for a couple years before moving into management which I really like because they understand what it is like to be an account manager here. There seems to be a lot of opportunity for career growth here. I am definitely excited to be here!

Cons

Not really a con but you HAVE to be self sufficient here. People are willing to help but they are also very busy so it might be a while before you get a response to a question. It was an adjustment at first but I think it makes you a better employee. If you need hand holding probably not the job for you. I don't really have any true cons yet, but ask me again in 6 months lol.

1
See reviews by: Helpful|Rating|Date|All