Run for the hills. - Customer Success Manager Rippling Employee Review

1.0
Oct 13, 2022
Recommend
CEO approval
Business outlook

Pros

Cool product that’s solving a true business need in the HR space. Customers were always a joy to work with as well. Pay was great and coworkers were smart and always willing to help.

Cons

Without a doubt the most toxic culture I’ve ever been a part of. Leadership is unhelpful and condescending. Make you feel small for asking questions or reaching out for help. Onboarding process was a joke. 2 weeks of high level product training and then you’re thrown to the wolves. It doesn’t take reading many Glassdoor reviews to get the hint…Rippling is led by a group of spineless and cutthroat leaders who lie to their employees and have no ability to empathize. Here’s my advice to individuals looking to join this organization: RUN FOR THE HILLS!!!!

Explore other reviews about Rippling

5.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Interesting work, smart people, good pay

Cons

Benefits could be better for a company of their size

4.0
Jun 10, 2026
Recommend
CEO approval
Business outlook

Pros

I have only been at Rippling for a month at this point, but so far so good! The onboarding and training are top tier. Definitely the best and most in depth training I have gotten at a company. My manager is great and was also an IC at Rippling for a couple years before moving into management which I really like because they understand what it is like to be an account manager here. There seems to be a lot of opportunity for career growth here. I am definitely excited to be here!

Cons

Not really a con but you HAVE to be self sufficient here. People are willing to help but they are also very busy so it might be a while before you get a response to a question. It was an adjustment at first but I think it makes you a better employee. If you need hand holding probably not the job for you. I don't really have any true cons yet, but ask me again in 6 months lol.

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