Decent pay and great peers, but poor management support - Customer Support Rippling Employee Review

good team, very knowledgeable, lots of ownership

strange criteria for evaluating employees using AI, managers seems like they don't agree with how it should be done

They hire amazing people Reputable reputation for a resume Meaningful work WFH annual stipend ($600)

“Be Frugal” is a company value and trust me it shows. (Salary, travel, software, etc.) They have no shame in the fact that they prioritize Company revenue over employee health. When rolling out new products employees are expected to absorb the extra bandwidth and not complain about it when things go operationally wrong and it has an adverse effect on the employee. They are expected to ignore it and continue to absorb the work. They continue to hire externally for talent rather than developing internally. They have zero resources for developing employees. If you want to succeed in this company, you need to figure out how to develop yourself. They are not transparent with the fact that they expect you to work more than 40 hours a week. There are occasional folks who can manage the workload in 40 hours, but that’s not the norm.