Best Company I've ever worked for - IT Support Specialist Ripple IT Employee Review

5.0
Mar 3, 2021
Recommend
CEO approval
Business outlook

Pros

Work from anywhere Great hiring process Great culture Allowed to let your personality shine Good communication and teamwork amongst technicians and engineers Majority of clients are awesome to work with

Cons

Need more communication and daily involvement from management Need more employee development and promoting from within Employee and management performance reviews don’t happen often enough

Explore other reviews about Ripple IT

5.0
Jun 20, 2019
Recommend
CEO approval
Business outlook

Pros

The flexibility provided at Ripple is so valuable to me! I'm able to address personal matters as needed and know that everyone at Ripple truly cares about my health and well-being, as well as the health and well-being of my whole family (including furbabies!). Being able to work remotely is a huge bonus and my coworkers work hard to provide clear communication across teams regardless of where any one person is physically located. The best part of my job is being surrounded by hardworking, hilarious, and open-minded people every day!

Cons

Although the flexibility to work remotely is one of my favorite aspects of the job, it can make it difficult to detach at home. I'm frequently guilty of working 12+ consecutive hours in a day and know a few other Ripplers who struggle with the same affliction.

2.0
Feb 28, 2024
Recommend
CEO approval
Business outlook

Pros

Work from home, smart coworkers, modern software.

Cons

Unlimited PTO should be a pro, but it’s a con. The turnover here is so high that you are constantly having more and more work piled on you with no hope in sight of reprieve. Taking a day off means working 2-3 to make up for it. You work from home, which is great, except you will work much longer than you anticipate to daily, unpaid. Pay is really low for the skills you bring and turnover is very high. In the multiple years I’ve worked here, I have seen dozens come and go. Even the people you think are well-liked get fired suddenly and the reasoning given is so vague and unhelpful. We all live in fear of being the next one who is tossed like trash. We pretend we’re happy and believe in the company to keep our jobs.

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