The Wolves of the Music Business - Salesman Rimmers Music Employee Review

PLEASE READ UNTIL THE END: The job itself was very enjoyable but was outweighed by the unreasonable and unbearable expectations of the senior management. In my time working for this company, I was pushed towards taking customer details (some of which had bought only so much as a plectrum) and hassling them by any means necessary to the point of harassment, in an effort to lure them into spending thousands of pounds. In my personal experiences with the senior management I have witnessed them use manipulation tactics to the point of intimidation towards the managers and supervisors in attempts to coax them into meeting impossible standards. In the sales meetings I attended, I have witnessed nothing short of bullying as a means to an end of making the management more money. Cameras have now been fitted within the stores (recording video and audio) to satisfy the management that their staff are constantly trying to meet their unrealistic sales targets, in some cases they have called up stores on the phone when an employee has taken too long relieving themselves. Aside from this, there was a continuous steam of mess left by head-office that staff on the ground-floor were expected to clear up, including some extremely angry customers who had been palmed off on a store who had previously had no dealing with their grievances whatsoever. Employees were expected to know every feature on every instrument in the entire shop with little to no training at all; the bosses would frequently carry out surprise visits to test staff of their product knowledge as well as testing them in 'sales meetings' to the point of humiliation. Despite all of this, employees were also paid appallingly and during my time working for this company I have known people take on new and higher job roles whom have never been paid the difference.