Believe the bad reviews - Customer Service Representative Rightangled Employee Review

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience at Rightangled did not meet your expectations. We take concerns around workload, working hours, and overall wellbeing very seriously. Our standard working hours include appropriate breaks, and employees should not feel pressured to routinely work through lunch. Where this occurs, it highlights the need for better workload planning and support, which we continually work to improve. High turnover is something we actively monitor and aim to address by refining onboarding, training, and management processes. While some roles can be demanding, particularly in a fast-paced healthcare environment, our intention is never to create an atmosphere of fear or discouragement. Feedback regarding management style and communication is noted. We do not condone bias, intimidation, or a lack of recognition, and we encourage employees to raise concerns through appropriate internal channels so they can be addressed constructively and fairly. Regarding reviews, we do not request or encourage misleading feedback. All employees are free to share their honest experiences, positive or negative, on public platforms. We appreciate you highlighting these issues and wish you the best in your future career.