Going down, people leaving in droves - Social Worker Rex Healthcare Employee Review

Enjoy working at Rex Hospital.

Only con is using pto for holiday pay. Not the worst thing.

None. I would not return to this hospital or recommend others to work there.

UNC Rex has the potential to be a strong organization, but my experience was that the culture is heavily influenced by politics, hierarchy, and longevity rather than competence or innovation. Advancement into leadership positions often appeared to be based more on popularity and time served than demonstrated leadership ability or clinical excellence. Having worked in higher-acuity healthcare environments, I found the nursing scope of practice at Rex to be unnecessarily restrictive. Many policies felt arbitrary and created barriers to providing efficient patient care. There was significant red tape surrounding even routine processes, making it difficult to implement improvements or practice at the top of one's license. Communication was one of the organization's biggest weaknesses. Poor communication between departments, leadership, and frontline staff frequently created frustration and inefficiencies. Staff concerns were often acknowledged but rarely addressed in a meaningful way, and management did not consistently advocate for bedside nurses when challenges arose. The culture was resistant to change, even when proposed improvements were evidence-based and intended to benefit patients or staff. Individuals who attempted to challenge the status quo or introduce new ideas often encountered resistance rather than collaboration. There was a noticeable tendency for people to become territorial over processes and responsibilities, making constructive change difficult. Compensation was also significantly below what would be expected given the demands placed on nursing staff and was not competitive with many comparable healthcare organizations in the region. Overall, my experience was that the organization values maintaining existing structures more than fostering innovation, professional growth, or empowering frontline clinicians. For nurses who are comfortable with a highly structured environment and limited autonomy, it may be a good fit. For those seeking a progressive culture, strong nursing advocacy, and opportunities to drive meaningful change, it may be frustrating.