Not a good time to join - Sales Reward Gateway Employee Review

1.0
Jul 14, 2024
Recommend
CEO approval
Business outlook

Pros

Some great logos and established reputation in the market

Cons

Poor leadership and overwhelmed managers that lack strategy. Culture is becoming very negative and lots of people leaving

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Reward Gateway Response
1y
Thank you for sharing your feedback and for your contributions over the past several years. We appreciate your recognition of our strong market presence and established reputation. Your comments regarding leadership, manager overwhelm, and the negative shift in culture are very worrysome. As a People Team, we are committed to addressing these concerns and making necessary improvements to ensure a positive and supportive work environment. I welcome any additional feedback you have as your insights are invaluable as we strive to better support our team and foster a healthier workplace culture. Thank you for sharing your experience. -Nebel

Explore other reviews about Reward Gateway

5.0
Mar 25, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

culture and people, work life balance, incredible benefits

Cons

undergoing acquisition by edenred has a different model and culture

1.0
Oct 10, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Before being acquired by EdenRed, RG was a decent company with lower than average salaries but a higher than average focus on benefits and a healthy culture of transparent communication. Doug led with empathy and respect. After he left and Nick Burns became CEO, everything went downhill fast.

Cons

- Tons of layoffs and offshoring labor to cut costs. Leadership openly talked about how roles that were cut or vacated would be left unfilled, with those remaining expected to pick up the slack. - There is almost zero pathway to progression internally. - The product vision is unclear and there is little to no innovation; product is outdated and stale. - Leadership is toxic and does not take accountability for poor decision making. - Honestly everything here was terrible other than my coworkers, who were awesome but so demoralized by the direction of the company that every day left everyone burned out and demotivated. - There's a toxic culture of being expected to put on a happy face and pretend everything is fine, lots of talk of being a family, and then being gaslit by leadership left and right. For being a company with a vision statement of "Appreciation appreciates" (which honestly, what does that even mean lol), you sure will feel not only unappreciated, you'll feel like you're completely dispensable to the company regardless of your performance. And that's because you are completely dispensable.

5
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