Good Work culture - Customer Support Specialist Revolut Employee Review

5.0
Feb 7, 2025
Recommend
CEO approval
Business outlook

Pros

Knowledgeable peers, good work life balance, timely salary, Provides work from home opportunity, Solve complex cases which improves experience, Growth opportunity inside the company is good

Cons

Strict Performance metrics to meet which can be challenging,

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Revolut Response
1y
Hi there, Thanks for taking the time to share your feedback with us. We're glad to hear you appreciate the knowledgeable team, work-life balance and growth opportunities here at Revolut. Solving complex cases is a challenge, but it’s great to see it contributing to your experience. We understand that strict performance metrics can be demanding. Your suggestions on consistency in working hours and mini breaks are valuable as we continue to improve the experience of our employees. Best regards.

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5.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote! Manageable workload Lots of autonomy

Cons

Performance is too data driven. Data only works when you interpret it correctly.

2.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

+ Everyone knows Revolut - easier conversations. + Product is top tier. + Good benefits. + Good on your resume.

Cons

- Poor sales leadership - for a company so successful, very shocked at the low calibre of talent in senior sales roles. But product is so strong and they are not measured on employee retention so impossible for them to fail. - Tech stack minimal. - Large elements of favouritism.

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