Good on cv i guess - Support Specialist Revolut Employee Review

2.0
Mar 20, 2024
Recommend
CEO approval
Business outlook

Pros

WFH, good position on cv, working tools provided forthe job, some people make this job bearable

Cons

rotating shifts, KPIs are impossible to achieve, You get a general training, after that you're on your own, qc checks are crueless, 1 fail per 20 cases passed and you failed you quality kpi, you're expected to be a robot, no tolerance for a bad week can feel lack of stability, it's hard not to think about the job work culture and management is a bad joke, team meetings are all about getting more work done non target activities do not lower your daily target - if you spent 3 hours on trainings and meeting this does not change the fact that you're expected to do your daily quantity - which ends up in unpaid overtime ¯\(ツ)/¯

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Revolut Response
2y
Hello, Thank you for sharing your perspective on the difficulty of achieving KPIs at Revolut. We value clear performance expectations to foster a shared focus and provide targeted support where needed. Our KPIs are collaboratively discussed and agreed upon between line managers and employees to ensure alignment and understanding. We’re sorry to hear that you feel pushed too hard at Revolut. While we have a fast-paced and ambitious environment, we also prioritise the wellbeing of our employees. We encourage open communication between managers and team members to ensure workloads are manageable. If you’d like to discuss your concerns further or explore ways to improve your work experience, please reach out to our HR department or speak with your line manager. All the best!

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5.0
Mar 13, 2026
Recommend
CEO approval
Business outlook

Pros

Fully remote! Manageable workload Lots of autonomy

Cons

Performance is too data driven. Data only works when you interpret it correctly.

2.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

+ Everyone knows Revolut - easier conversations. + Product is top tier. + Good benefits. + Good on your resume.

Cons

- Poor sales leadership - for a company so successful, very shocked at the low calibre of talent in senior sales roles. But product is so strong and they are not measured on employee retention so impossible for them to fail. - Tech stack minimal. - Large elements of favouritism.

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