Toxic work environment - Human Resources Manager Revolut Employee Review

The working conditions at the organization can be characterized by a demanding workload, where employees are expected to commit the necessary hours to fulfill their contractual obligations. You need to work whatever hours it takes to complete your role. Performance evaluations are conducted quarterly, contributing to a notable turnover rate and an ongoing sense of job insecurity. Furthermore, the setting of quarterly objectives may be subject to sudden alterations, including the addition of new tasks and Key Performance Indicators (KPIs) on short notice, creating challenges in implementation within the given timeframe. Notably, performance ratings can be subject to unilateral modifications by department heads, often without clear justification or constructive feedback, raising concerns of favoritism within the organizational hierarchy. Depending on an employee's geographical location and tenure, a performance rating can lead to abrupt and immediate terminations during a call with their line manager and HR, resulting in an immediate cessation of access to company resources. The organizational management exhibits concerning traits, including a toxic atmosphere, where senior leaders and department heads employ fear-based leadership tactics, such as raising their voices, interrupting, and condescending behavior. This pervasive atmosphere discourages team members from voicing their opinions and collaborating effectively. Additionally, there is a noteworthy absence of acknowledgment for departing employees, as evidenced by a recent departure where colleagues expressed gratitude for the individual's contributions, while the head of the department remained conspicuously silent. The leadership within departments lacks interpersonal skills required for effective leadership and frequently lacks expertise in the areas they are tasked with overseeing. Consequently, decisions are made in contradiction to recommendations from Subject Matter Experts (SMEs). Lastly, the organization's practice of altering bonus schemes at the eleventh hour has resulted in disillusionment among employees who anticipated bonuses, only to have eligibility criteria changed in the same month. Communication regarding these changes is often presented in a positive light, disregarding the widespread disappointment and concerns expressed by employees regarding the timing and rationale behind such alterations.