Engineering excellence ruined by toxic product culture - Senior Product Manager Revolut Employee Review

2.0
Mar 24, 2021
Recommend
CEO approval
Business outlook

Pros

Engineers are experienced and genuinely interested in building a good product. If you don't have a technical background, you will pick up a lot of new knowledge. The product moves very quickly and your work can have an impact of millions of people who use the product every day. Everyone is very motivated and hard-working, even if that motivation is driven by fear.

Cons

The company is only interested in making money. There is zero interest in understanding or solving customer problems, even when those problems are caused by our product. The approach to problem solving is totally top-down and backwards from the rest of the industry. You will not learn anything at Revolut about product development that will be applicable at other companies that are customer-oriented. You will only learn how to survive at Revolut. On a personal level, it really is a toxic workplace without trust or mutual respect. I think a lot of my colleagues are happy with their jobs because they believe the compensation is good and the experience will further their career, but I do not know a single person who enjoys their work whatsoever. Diversity is also a major issue. Less than 10% of managers are women. Fix this. Finally, the equity compensation system was changed recently and new hires should understand that it is much less beneficial than before. If you are considering taking a job at Revolut, read the fine print carefully and push for cash.

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Revolut Response
5y
Hello, thank you for telling us about your experience. You are right about the commitment of our engineers. We're proud of their dedication. We take all reviews seriously and would like to set some things straight. Firstly we should be clear that everyone at Revolut is very focused on delivering the best possible customer experience. We have feedback loops across our business to pick up and resolve issues so that we can deliver the best possible product for our customers. Revolut is committed to fostering diversity including in developing more women leaders. The proportion of women managers is several times the percentage you cite and we hope that our Women in Leadership programme will increase the proportions of women coming into leadership roles. We're sorry if you don't find your workplace supportive. We want everyone to feel good at work and we'd recommend that you raise your concerns through our internal channels to see if we can improve things. Lastly, we want working at Revolut to be rewarding in every way. Our growth shares scheme was designed with the advice of external experts to be the best way we could ensure that employees could share in Revolut's future success while minimising their tax penalties. You can find more details in Confluence. Thank you for getting in touch.

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