May 18, 2020
Revolut Response
6yThank you for your feedback, we appreciate you taking the time to let us know about your experience.
We value each and every one of our Revoluters, and we do work hard to try to make sure our people feel valued and connected to each other, we are really sorry to hear that you haven’t felt this way.
In our onboarding day, we do emphasise the importance of setting KPIs early on, to ensure that everyone has a clear purpose right from the outset. We explain our performance review process which includes informal and formal check ins on performance. We’re working to support our managers with our Management and Leadership Guild and our Learning and Development team is creating programmes to ensure that we’re getting the best out of our management at all times.
We do appreciate that our fincrime teams have been working very hard and putting in extra efforts to deal with demand, and we hope that some of the benefits and learning opportunities you mentioned compensate for this. We will pass your specific feedback on to the appropriate leadership.
As a relatively young, fast growing company, we aim to build management teams who can establish good processes and people management to support our development and our people. We would urge you to speak to a member of management about your concerns and please know also that this feedback will be passed on.