Not a bad place at all - Anonymous employee Retail Imaging Employee Review

4.0
Jun 30, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) There is always something new to learn with the multiple accounts managed by the company. 2) Everyone at the company is great to work with, and are genuinely nice people. 3) When you have a problem or an issue you can't resolve on your own there is always a Lead or an SME to give you a hand, so you are never left on your own when you are stuck. 4) The atmosphere is fairly laid back, and dress code casual unless clients are visiting. 5) The wiki system allows for easy look up for most issues, and helps you learn the accounts. 6) The training is fairly thorough, and even though it can be intimidating when you first start, you will pick things up quickly. 7) If you put in effort, you can and will advance. 8) Paid holidays, floating holidays, decent amount of vacation and paid sick leave, extra day off for every quarter without a call off. In all honesty the one negative review listed here is full of it, and pretty obviously from someone rather disgruntled, it's the reason I submitted an honest review. Everyone gets along rather well, there is no favoritism or anyone being excluded. It really isn't a bad place to work.

Cons

1) The pay is good, but not great, it is by no means terrible or anything, but a little more would be nice. Really the only down side if you can call it such.

Explore other reviews about Retail Imaging

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Leadership really cares about the employees. They are always looking for ways to make our jobs easier. They also care about us as human beings. The office has a pretty relaxed atmosphere. Leadership is very involved in the day-to-day. They are all willing to roll up their sleeves and jump in when needed.

Cons

Since this is a small business, we have limited man power. Sometimes it gets very busy.

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Retail Imaging Response
3w
Thank you for taking the time to leave a review and for your kind words. We’re happy to hear that you’ve felt supported by the leadership team and that the office environment has been a positive one for you. As a smaller company, we work closely together, and it’s important to us that employees feel valued both professionally and personally. We agree that balancing staffing levels with business needs is an area where we can continue to improve, as we don’t always get it right. We are incredibly grateful to you and the other members of our team who step in and support one another during those busy periods. Thank you for being part of Retail Imaging and for sharing your experience.
2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of hours and great coworkers. Helped a lot of great printer technicians. Good pay

Cons

Lack of organization and extremely understaffed. Very poor work life balance. Management was very disorganized. Workload kept increasing but staffing did not. Was lied to and suddenly laid off with no warning.

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Retail Imaging Response
3w
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your coworkers, enjoyed supporting our technicians, and felt the compensation was competitive. At the same time, we’re sorry to hear that your overall experience was impacted by concerns around staffing, workload, communication, and organization. We know those challenges can affect both day-to-day work and overall job satisfaction. As we continue to grow, we’re always looking for ways to improve how we support our teams, communicate expectations, and provide the resources employees need to be successful. Feedback like yours is valuable because it helps us identify areas where we can do better. We appreciate the time you spent with us and wish you all the best in your future endeavors.
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