One of the better jobs I've had - Anonymous employee Retail Imaging Employee Review

5.0
Oct 18, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good work/life balance. Management will usually work with you to get the schedule you need, or days off. New management for the last year or so, a lot of big changes have been made. Co-workers are pleasant and fun and always helpful and supportive. Plenty of friendly rivals if you're into fantasy sports! Nice work stations (sit/stand desks, dual monitors, a variety of chairs, ergonomics, wireless headsets, etc). You'll learn a lot things here you wouldn't learn in a normal tech support environment. Plenty of room for advancement. Business keeps growing.

Cons

Big learning curve at first that can be intimidating, but lots of support and documentation.

Explore other reviews about Retail Imaging

5.0
Jun 12, 2026
Recommend
CEO approval
Business outlook

Pros

Leadership really cares about the employees. They are always looking for ways to make our jobs easier. They also care about us as human beings. The office has a pretty relaxed atmosphere. Leadership is very involved in the day-to-day. They are all willing to roll up their sleeves and jump in when needed.

Cons

Since this is a small business, we have limited man power. Sometimes it gets very busy.

avatar
Retail Imaging Response
2w
Thank you for taking the time to leave a review and for your kind words. We’re happy to hear that you’ve felt supported by the leadership team and that the office environment has been a positive one for you. As a smaller company, we work closely together, and it’s important to us that employees feel valued both professionally and personally. We agree that balancing staffing levels with business needs is an area where we can continue to improve, as we don’t always get it right. We are incredibly grateful to you and the other members of our team who step in and support one another during those busy periods. Thank you for being part of Retail Imaging and for sharing your experience.
2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

Lots of hours and great coworkers. Helped a lot of great printer technicians. Good pay

Cons

Lack of organization and extremely understaffed. Very poor work life balance. Management was very disorganized. Workload kept increasing but staffing did not. Was lied to and suddenly laid off with no warning.

avatar
Retail Imaging Response
2w
Thank you for taking the time to share your feedback. We’re glad to hear you had positive experiences with your coworkers, enjoyed supporting our technicians, and felt the compensation was competitive. At the same time, we’re sorry to hear that your overall experience was impacted by concerns around staffing, workload, communication, and organization. We know those challenges can affect both day-to-day work and overall job satisfaction. As we continue to grow, we’re always looking for ways to improve how we support our teams, communicate expectations, and provide the resources employees need to be successful. Feedback like yours is valuable because it helps us identify areas where we can do better. We appreciate the time you spent with us and wish you all the best in your future endeavors.
See reviews by: Helpful|Rating|Date|All