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Retail Assistance

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Expectations way too high for pay - Merchandiser Retail Assistance Employee Review

1.0
Sep 27, 2017
Recommend
CEO approval
Business outlook

Pros

You have flexibility when you can go into the stores, to a certain degree.

Cons

The pay is really bad. If they say you make $12/hour, you are only making $10/hour. The other $2 is considered a "reimbursement". This means you are not collect social security on it. If you apply for a loan, you don't make $12, you make $10. AND, since they call it a "reimbursement" you can't claim any expenses on your taxes. They also don't pay you for every hour work. They put such high expectations on only a 45 minute service. When you don't get it all done, you get in trouble and told you will be put on probation. So, to keep your job, you need to work longer for free. If they don't like your work, they will send you back and only pay you minimum wage. They don't give increases. I asked for an increase after 4 years of working there. I was given $0.25 after a long battle. I WOULD NOT recommend anyone for this position.

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Retail Assistance Response
8y
This review was submitted by a disgruntled employee who was let go. In addition Retail Assistance pays the HIGHEST hourly wages in the industry for a third party National Merchandising Firm. No employee works for free, in fact the owners refuse to let any employee work for free, and the employee is told that they must leave the job undone if they run out of time. We treat our employees as family and appreciate each and everyone who works as part of the RAC family. Tracy Spalter

Explore other reviews about Retail Assistance

5.0
Jan 17, 2026
Recommend
CEO approval
Business outlook

Pros

the account managers are realistic and helpfull Planning is flexible

Cons

Occasional seasonal slowdowns and speed up in workload

4.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

Easy, Great Management and Fast Response.

Cons

Pay was too low for living standard

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