Horrible place to work if your good. - Supervisor ResultsCX Employee Review

They're liars. They lie and coerce the harder working individuals into positions they don't want. Some agents that were in a higher position wanted to apply for a higher paying position and they were not allowed but everyone else that didn't work as hard as them were able to get a higher paying position. The customers are extremely rude, They applied me and others into a position that nobody wanted. The schedule is extremely strict. Management is constantly looking for ways to find faults. I had one small mistake and was suspended. There is a big disconnect with us and the client, sometimes we know how to do their job better.