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Restaurant Associates

Is this your company?

Great insurance but payroll and HR are a joke - Front of House Restaurant Associates Employee Review

1.0
Jan 3, 2020
Recommend
CEO approval
Business outlook

Pros

Large company, great insurance and benefits.

Cons

HR disputes are laughable and never anonymous. Staff are regularly underpaid or paid incorrectly.

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Restaurant Associates Response
6y
I am truly sorry that you feel this way; We strive to provide an environment where associates feel they are valued, treated fairly and respected. We have an open door policy. If you feel you can not speak to your manager, can you please reach out to 1 877 311 4747 or email us at info@restaurantassociates.com so we can help to address your individual concerns.

Explore other reviews about Restaurant Associates

5.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Good leaders and fellow associates

Cons

Long hours and long days

1.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

If you work the right contract the holiday schedule is nice. Never ending supply of company branded temu quality merch as gratitude for a job well done.

Cons

Tend to make knee jerk reactions in management. Upper management support is performative. Endless half useful meetings that should be emails given they tout a great work life balance but bog you down in processes that change weekly. Merit increases are measly at best. Required 50 hr work week but it’s frequently 55-60. Vacation and sick time are taken in half day intervals so leaving an hour early results in a half day loss. No real system allowing breaks for lunch. I was told i could sit down for 15 mins at the end of lunch service to eat but that is seldom achievable. HR will throw you under the bus given the first opportunity and will not support you when dealing with problematic employees. Management turnover is extremely high.

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