Former employee - Bilingual Call Center Agent ResortCom Employee Review

1.0
Feb 18, 2023
Recommend
CEO approval
Business outlook

Pros

Overtime *if approved by management

Cons

Terrible management Supervisors go get pedicures and call it a “meeting” say if you wanted to go you could’ve just said so Supervisor in loans treats employees like trash and belittles you (even if you need maternity leave )

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ResortCom Response
3y
Thank you for taking the time to share your experience at ResortCom. We take instances like this very seriously, as this does not align with our core values, and want our employees focused on growth, development, and being supported. This feedback is important to us as we strive to be the Employer of Choice! -ResortCom

Explore other reviews about ResortCom

5.0
May 25, 2024
Recommend
CEO approval
Business outlook

Pros

the company really caters to the development of their employees with being able to grow within the company. Also is very serious about the mental health of their employees.

Cons

Honestly probably one of the best companies you can work for.

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ResortCom Response
2y
I hope this message finds you well. It was a pleasure reading your review! Your position as an elite agent speaks to your dedication to the company and to our members. The commitment it takes to obtain an elite role is very much appreciated. The mental health and well-being of our team members is very important. Our unique company culture is 1 of many ways we strive to support you. Your message is reminder to each team member from agents to leadership to prioritize what’s important. We are constantly evaluating our generous benefits packages to provide the best resources to our team. We will continue to use holistic approach as we consider new benefits to offer our team. Please know that your work is highly valued, and we are looking forward to supporting your continued growth and success here at ResortCom!
4.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

Reliable place to work unless they change locations

Cons

Lots of pressure and incoming phone calls

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