Exciting and innovative company has a positive outlook for employees however there is a serious lack of communication. - Anonymous employee Resmed Employee Review

There is an ongoing issue regarding communication between management and their teams within Customer Service. Working for a large corporation means business needs always come first and things can change very fast. Promotions within Customer Service teams are considered development opportunities so you work in that role for 6 months or longer before any sort of formal contract or pay raise. Customer Service teams are call centres and metrics and accountability are pushed hard.