Unethical malpractice - Psychotherapist Resilience Lab Employee Review

1.0
Nov 15, 2022
Recommend
CEO approval
Business outlook

Pros

They managed to hire some amazing clinicians who do good work despite the incompetent, unethical management.

Cons

The founder, Christine Carville just fired 12 of the top earners at the company without giving any explanations. This impacted 477 clients. Clients were not able to terminate properly with their therapists. Management did not even allow the therapists to speak to their clients first before sending out mass emails to clients about how their therapists will no longer be working with them. HR had promised that the therapists would be the ones to let their clients know that they could not be continuing work with them at Resilience Lab which turned out to not be the case. Look at the Google Reviews to see some examples from clients. All 12 employees who were fired are POC, queer, and/or have a disability.

Explore other reviews about Resilience Lab

5.0
Apr 25, 2025
Recommend
CEO approval
Business outlook

Pros

Leaders truly understand what therapists need

Cons

Supportive culture keeps me passionate about difficult work

2
2.0
Mar 25, 2026
Recommend
CEO approval
Business outlook

Pros

SAME as other jobs in the vicinity

Cons

A lot of consolidation by the management, no power or negotiations for the therapists

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