Wisconsin area co-workers are very friendly and helpful! - Reservation Agent ReserveAmerica Employee Review

4.0
Jul 24, 2012
Recommend
CEO approval
Business outlook

Pros

Website is very informative and ease of use for both reserveamerica.com and recreation.gov. Informative information from representatives for those that call in to reserve.

Cons

Training's on schedule posted less than a week prior to the actual training.

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5.0
Jun 8, 2011
Recommend
CEO approval
Business outlook

Pros

decent hours, at least the pay isnt minimum wage!, lots of chance to laugh and the environment is pretty positive over-all! Training is not very easy, but once you get the hang of the job then its a breeze!

Cons

wish they would pay more. sometimes the calls drop for no reason, and that is very annoying when you are almost done making a reservation for someone.

5.0
Apr 5, 2011
Recommend
CEO approval
Business outlook

Pros

The hours are flexible. They provide top notch training. The support you receive while on calls is fantastic. This company does everything they can to make the work at home agents an active part of the company culture.

Cons

Sometimes the support staff while on calls is not as great as other times. It really depends on who is working the support chat.

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