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      Reputation

      Engaged employer

      Reputation reviews

      Started Great But Declined - Director Reputation Employee Review

      3.0
      Oct 22, 2024
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, vacation days, access to higher ups, great co-workers, good office spaces

      Cons

      Poor communication, lots of turn over, shifting priorities, too much money and time spent on sales, favoritism

      avatar
      Reputation Response
      1y
      Thank you for taking the time to share your feedback. We're pleased to hear of all that you valued at Reputation. These are all areas that we focus on to create a positive and supportive work environment. Your concerns are important and we take this feedback seriously. We continually prioritize fostering clear communication, providing consistency in direction, and ensuring equitable opportunities and transparency across teams. Your insights are invaluable as we strive to create an even better experience for our employees. Thank you for your contributions during your time with us, and we wish you the best in your future endeavors.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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