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      Reputation

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      Growing into a great opportunity - Anonymous employee Reputation Employee Review

      5.0
      Sep 11, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - Newly promoted CEO and new execs (Product & Operations) are bringing structure - Friendly staff everywhere from the receptionist through to engineering - Huge market opportunity - All the usual Silicon Valley perks (Foosball, Ms. Pacman, etc) - Funded by the best VCs in the world

      Cons

      - Free lunches only 3 days a week - Not in a trendy SF neighborhood. Need to take Caltrain to Redwood City if you live in the city - Need to improve visibility of company performance

      avatar
      Reputation Response
      10y
      We appreciate you taking the time to share your feedback - and are equally as excited to welcome our newest additions to the Executive Team. Thanks for letting us know what you'd like to see improved in the perks programs, we gather this data before we plan next year's spend and can make changes accordingly. If you would like to see more data about the company's performance in our all-hands meetings, please send along what else (aside from the normal numbers we share) you'd like to learn about and we can make sure your request gets to the Executive Team! Thanks for being an integral part of our success!

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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