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      Reputation

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      an interesting/challenging/fun experience - Anonymous employee Reputation Employee Review

      5.0
      May 21, 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      I worked at reputation.com for 3 years and had a very good overall experience. It's an exciting place to work for a number of reasons starting with the fact that it's a truly innovative company, being the first (and really the only) player in a quickly growing space. If you want to work hard, be creative, and take on new challenges, it can be a very satisfying place to work. Most people make a point to be very approachable, starting with the CEO. Other perks include a cool new office, company sponsored basketball league, lunch/dinner/snacks, Caltrain passes, etc.

      Cons

      As is the case at most startups, there are times when it gets very busy/hectic. You have to be flexible and be ready for lots of changes and moving parts.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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