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      Reputation

      Engaged employer

      Reputation reviews

      Interesting and innovative company. Room to grow for individuals willing to take ownership and work hard. - Anonymous employee Reputation Employee Review

      4.0
      Dec 11, 2012
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Huge potential for professional growth. If you work hard and take ownership in what you do they give you the opportunity to take on more leadership responsibilities. Online reputation management is an interesting space and a growing need for consumers/businesses. There is a drive for innovation. They offer great compensation and benefits (Beautiful office, free lunch and dinner, bootcamp, Caltrain pass, tickets to sporting events).

      Cons

      It is typical to work long hours/late nights especially during a launch. The priorities of the company can shift quickly and your responsibilities may change due to that shift.

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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