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      Reputation

      Engaged employer

      Reputation reviews

      Great, High Growth Company on the Fast Track - Sales Reputation Employee Review

      5.0
      Jan 22, 2018
      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a great company that has positioned itself for a lot of growth and is starting to experience it. Customer's love the broad SaaS reputation management platform that manages everything from reviews to surveys ot listings -- and it makes it much easier to sell. As a sales person, this is huge. Customers already know they need what we have to offer. This is so much better than my last company where I had to convince every customer that they actually needed our solution. The pay is good and the Sales Leaders is very supportive. Overall, this is a great place to work.

      Cons

      There have been some changes in leadership recently that have upset some people -- but in my view the Company is better than ever.

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      Reputation Response
      8y
      We appreciate your feedback and are glad you having a great experience! Please do not hesitate to reach out to us directly if you have additional advice for management. Thank you!

      Explore other reviews about Reputation

      5.0
      Nov 7, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great management, lots of resources to ensure success in your role.

      Cons

      It can be difficult for cross-department collaboration with everyone being in different time zones.

      2.0
      May 13, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      *Benefits are a bit pricey, but you'll be well covered *Great coworkers *Lunch for in office workers.

      Cons

      *Constant layoffs. Even after leaving I'm still seeing a lot of former colleagues being let go. Great talent has been let go to cut costs. *Pay is much lower than industry average and it seems there is no budget to increase pay. *Platform has bugs and issues that were never resolved by engineering, leaving teams to develop work arounds and frustrating clients. *For bugs that are addressed, solutions take weeks to months to get fixed frustrating clients and resulting in churn. *Lack of direction and leadership. All teams are on their own path without clear direction. *No 401k match.

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