employer cover photo

Reprise Financial

Is this your company?

RUN DONT walk - Customer Onboarding Specialist Reprise Financial Employee Review

1.0
Sep 22, 2023
Recommend
CEO approval
Business outlook

Pros

Absolutely none at all this place is a joke!!!

Cons

This company is very unstructured and unorganized!!!! A COMPLETE JOKE!!! Wouldn’t recommend at all!!! The assistant managers who work within the customer onboarding team don’t even know the policy and procedures for loans!!! Run do not walk away from this company!!! You’re going to end up talking to a million different people regarding your loan application and each person is going to end up telling you something different. Oh and you’re going to get absurd APR’s 30% and higher!!! This company is a complete scam!!! They don’t care about the quality of their loans or their customers they only care about how much they’re making daily by originating these loans and charging ridiculous interest rates. Oh they also don’t care about their employees you’re hearing it from a former employee first!!!! Save yourself the time and energy!!! Just a bunch of former one main employees trying to run a lending company with no real structure!!!

Explore other reviews about Reprise Financial

5.0
Sep 4, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment, great management, great pay.

Cons

Not really anything, it’s great

3.0
May 14, 2024
Recommend
CEO approval
Business outlook

Pros

The work form home part of the job is very nice. Most of management is nice.

Cons

The micromanaging induces stress and anxiety. Limit of 15 minute break in mornings and afternoons to eat a snack, go to the restroom, and grab some coffee. Training is not as detailed as you go up from customer service to hard collections. Which leaves a lot of what they call "room for improvement" report cards. A lot of pressure to meet end of the month goals as any collection role. Cold calling is required in hard collections. In training they mention to provide solutions for the customer like uber eats; however the little solutions they provide in their scripts are mostly not viable for the past due customer.

See reviews by: Helpful|Rating|Date|All