Unprofessional & incoherent with the Job Offer - CRM Support Rendered Text Employee Review

1.0
Jan 18, 2023
Recommend
CEO approval
Business outlook

Pros

- RT's SemaphoreCI is a time-saving tool for thousands of developers worldwide, so they have clients who are actually satisfied with the service.

Cons

- It seems like most of the stuff is handled by the people who lack real-time corporate experience and have had RT as their first ever IT (SaaS) employment. This is quite obvious from overall lack of structure, and especially both internal and external communication vocabulary and assertiveness. - In their own words (internal docs) , they 'value drivers, not passengers' and will keep someone hired as long as that someone adds/brings value. This is one of many fancy words that aren't backed by clear and transparent metric structure, and therefore can't be interpreted as employee-friendly. Not the same value is added/brought by every department and that has to be communicated better. - Company is documenting everything so it could be some internal OS guide. Though CTRL+F does heavy work here, you simply can't avoid the scattered data fragmentation feeling (also due to the poor English used). The kind-of-bad side of this is that it's supposed to replace/reduce internal communication, as DM-ing someone for something non-urgent could be considered as disturbing/harassing (that is how I was officially introduced to internal communication). - I applied for this position with +2y of CRM experience [was already employed at the time], with the only intention to diversify and improve my CRM/tech skills. Job Ad and recruitment interviews confirmed entry-level position with 3 months of training/onboarding that renews into permanent contract after the 3 months performance review - and certain autonomy would be expected after the initial 3 months. Before presenting me with the offer, I was informed that company decided to hire two instead of one person (European - me, and Latin American), due to time zones. I accepted it, considering the offer and RT said they need their team member long-term. For some reason, welcoming tone wasn't there once I started working (Oct 31) and Manager in charge struggled with keeping a polite and assertive tone {on the first day I asked how break time works and was replied with 'what do you mean by break?' and all of the simple yes/no questions were answered in antagonizing manner]. I tried to be as polite as possible, thinking this would somehow change in time, but it wasn't. On the very first day, I understood switching there was a mistake as not everything was as presented in the recruitment. Manager in charge didn't feel like investing time and energy in onboarding someone in their own department. We had a 1on1 review at the end of week 5, where they shared their very subjective opinion on my work without any clear advices on mistakes/improvements, etc. I was fired at the end of week 6, in a patronizing <2 minute Meet call. I wasn't given insight into any particular mistake or performance retrospective, I was just told that I wasn't good enough (again, without any transparent metric structure on what is considered a good performance AND while in an onboarding process). - By accepting the RT job offer, I showed respect and trust for their business, and in retrospective, it wasn't mutual. The biggest disappointment is definitely the way I was talked to, as that's definitely not the way to talk to your fellow colleagues.

Explore other reviews about Rendered Text

5.0
Nov 7, 2023
Recommend
CEO approval
Business outlook

Pros

Great team, focused on solving problems.

Cons

Sporadically, there are incidents that need to be solved ASAP, and that might happen after hours.

2.0
Nov 22, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SemaphoreCI ( RenderedText) was a small start-up company, with around 20 people. They used to be transparent in sharing decisions and company goals. Colleagues are nice and eager to help, but the company's idea is to rely mostly on the company playbook and self-education and not to waste anyone's time if not necessary.

Cons

The curse of the small start-up that starts growing is hiring unemphatic, shrewd managers that should help the company grow even more with different tactics and bad decisions, where, at the end of the day, the ones that are affected are employees. So, the company that was once people-oriented and transparent is now firing people with no clear and transparent reason for doing that, influenced by the short-term managers, whose words are by default words of truth, and the long-term employees are not even asked about the situation nor given a chance to improve things. This company is obviously changing its direction in doing business, trying to resemble corporations, where micromanaging people and hiding things are becoming standard. And as a part of that, they look for tricky managers that will help with this intention, and on the other hand, managers that are giving zero guidance or constructive feedback, that set no clear expectations, that are jealous of employees that have more knowledge in different areas, managers that have many faces and with a great tactic of making people that are not working closely with them to like them. Many people wear many hats. The company is not capable of organizing processes the right way, even though your daily routine will include many, many meetings to try to set up some processes and actually not have time to concentrate on your work. They try to solve problems as they appear which puts tension on all teams that are tied to some other projects. This company had great potential, but sadly and how usually it is, they chose profit over people and managers that are bringing their personal and not professional thoughts to the table.

4
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