Pros
Supportive staff for the most part. Good flow of work. Tech support is fantastic and will jump in anytime the platform has a glitch or there are other technical issues (audio/video).
Cons
When jobs are cancelled at the last minute, there is a very poor work/life balance because they'll ask you to jump into another job with only a few minutes to set up but their paperwork is ridiculous so it takes forever to fill out all of the redundant information before you can even start the job, then multiply that by 1000 with all the extra personal time (unpaid) that you'll spend filling out their paperform after every job. They have a new paperform sheet that literally takes me an extra hour to fill out for every job because nothing is automated so you have to type your name, phone number, credentials, etc into the form for every single job and it takes bloody forever. It drives me insane the amount of extra free personal time (unpaid) I spend just trying to work with their disjointed systems, updating my training (also unpaid time) whenever they change the way they do things (which is 2-3x monthly it seems), and typing in redundant information they already have (like my name, phone number, credentials, etc). On top of that, I start every job 20-30 minutes early to test equipment, which further dilutes my salary and makes it to where I am always working (mostly unpaid) and on call (like an employee would be, yet I am 1099 with no benefits). Also, management will throw you under the bus, cc and bcc all types of management, without mercy over a small mistake and be all over the place with feedback (no consistency). Some days are a nightmare with managment, other days are fine. Work/life balance is very difficult with this company because I am always working extra hours above and beyond what I get paid for just communicating with managment, chasing down what I need from lawyers, filling out their RIS (reporter information sheet) for every job, etc. And then I spend (with my own personal money) $75-200 a month in software just to work with them with nothing reimbursed which further dilutes my salary and give me one more bill that makes survival even more difficult during this crazy time we live in America with the current administration imposing tarriffs, crazy high inflation, over-inflated insurance bills, over-inflated property tax, higher grocery and utility bills, etc. I walk away with maybe 20% of what I should be paid with what feels like 80% of the work I do for this company unpaid, and paying for software monthly ($75-200/mo) on top of it all. I have been 100% reliable and have never once been late for a job (always 20-30 minutes early for every job I commit to) so I feel like I deserve a lot more respect and compensation for putting myself on the line for their benefit every day.