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      Remote

      Engaged employer

      Remote reviews

      Great if you like Remote work only - Customer Success Manager (CSM) Remote Employee Review

      4.0
      May 12, 2025
      Customer success manager (csm)
      Recommend
      CEO approval
      Business outlook

      Pros

      -100% Remote work, you can work async as long as you clearly communicate about it -Great people to work with, excellent management -Everyone is working very hard to help the customers -Customers love Remote -Multi-products, fast paced. YOU NEVER GET BORED -I believe this company has a great potential -This structure allows me to organize my work around my life and not the other way around

      Cons

      -Very siloed company which means that customers may experience delays for their simple requests. -Multi products means there is a lot to know and it's hard to stay up to date and deliver the best experience for customers. -Low salary compared to the market.

      Explore other reviews about Remote

      5.0
      Mar 6, 2026
      Payroll lead
      Recommend
      CEO approval
      Business outlook

      Pros

      Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

      Cons

      If you're looking for a quick hire, having multiple interviews is not for you

      1
      4.0
      Jun 2, 2026
      Project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Short contract but I learned a lot.

      Cons

      Benefits should be available for contract work.

      avatar
      Remote Response
      1d
      We're glad to hear the time you've spent with us has been a valuable learning experience — that means a lot to us. Your point about benefits for contractors is noted and appreciated; it's a topic we think about carefully as we work to build fair and inclusive working arrangements for everyone who contributes to Remote. Thank you for raising it, and we wish you continued success ahead.
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