Good product and intentions, but culture of no trust or respect - Sales Remote Employee Review

2.0
Apr 22, 2024
Recommend
CEO approval
Business outlook

Pros

Did you notice how many positive reviews were posted within a few days of each other? hmmm... - Pay is decent if you hit or exceed quota. - Front line managers and majority of colleagues are kind and supportive - New sales leadership seems promising because they actually have sales experience (tbd if they'll have the fortitude to influence change - prior leaders did not) - No set working hours or expectations of 9-5 but sometimes very early or late meetings are necessary. - Work-life balance is very good

Cons

- As other reviews mention, the co-founder took over sales without any experience and made a messy mess. Hired new sales leaders right AFTER implementing big sweeping changes that nobody in sales liked. - Sales people have no voice and they make decisions in silos that drastically impact your quality of life and work. Recent decisions elude to a directive to significantly decrease sales compensation. - Heavy focus on transactional sales and new logos which is odd considering the sale is absolutely consultative in nature. - Benefits are expensive in the US. They improved after 2 years of complaining but are still not affordable for most. - Overall lack of trust and respect for sales means no permissions to do anything, even the smallest thing requires layers of approval which wastes time and impacts speed of support. - Navigating internal teams and getting answers to anything is an absolute nightmare. It'll drive you crazy and take up most of your time. - Most of the 2024 roadmap has been done already by main competitors - always behind.

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Remote Response
2y
Thank you for your candid feedback. We're optimistic about the new direction under our Chief Revenue Officer's leadership and are excited about the new momentum building within the Sales team. Your feedback is appreciated and we encourage you to continue the dialogue and share your ideas.

Explore other reviews about Remote

5.0
Mar 6, 2026
Recommend
CEO approval
Business outlook

Pros

Multiple interviews with people having different partnership roles gives a good idea of how the communication goes internally and the overall company culture

Cons

If you're looking for a quick hire, having multiple interviews is not for you

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3.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great direct managers.

Cons

Leadership is disconnected. Very much the throw it away if it doesn't work mentality.

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