Jul 9, 2022
Remote Response
3yThank you for taking the time to share your feedback. We agree that remote work and the flexibility it brings is a big plus! We’re disappointed to hear that you felt overloaded even with all of the flexibility we offer. Remote is a definitely a fast-paced environment, but we encourage everyone to prioritize their life-work balance, including taking time off when needed without approval. We also strive to create an environment where people feel empowered to speak up when they need help prioritizing their work. It sounds like that wasn’t the case for you and we’re sorry to hear it.
We take great pride in our platform, the services we offer, and our in-house local experts and we’re continuously working to improve our customers’ experience. In fact, we were named the Leader in Global Payroll by G2 which is based on customer reviews. We’re honored that our customers trust us to handle the most critical employment tasks on their behalf.
Again, thank you for leaving feedback to help us continue to improve as an organization.