.. - Call Center Representative Remitly Employee Review

Innovative company with real competitive advantages and strong growth momentum. The mission is genuine — the team deeply cares about customers. Smart colleagues and nice employee perks.

Company and culture are in a period of change with a new CEO. Can feel uncertain at times.

Diversity of cultures including in leadership Flexible PTO Strong benefits Mission driven

Frequent pivots in business even on a monthly level. No point in annual plans. Layoffs that are frequent and unreported whether due to % "underperforming" or no reason given. Lack of work life balance due to scarce resources Leadership now concentrated in Europe which is becoming disconnected from the bigger US and Canadian businesses Does not support remote workers